Effective Date: 26 August 2026
Website: www.karnatakabhawantirumala.in
Karnataka Pravasi Soudha, Tirumala (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of visitors, guests, and users of our website.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or use www.karnatakabhawantirumala.in, make a booking, contact us, or use our services.
1. Information We Collect
Depending on how you use our website and services, we may collect information such as:
- Name
- Mobile number
- Email address
- Address and other contact details
- Check-in and check-out dates
- Number of guests
- Booking and reservation details
- Payment and transaction-related information
- Identification details where required for accommodation or legal purposes
- Information you provide when contacting our support team
- Technical information such as IP address, browser type, device information, and website usage data
We only seek to collect information that is reasonably necessary to provide our services and manage bookings.
2. How We Use Your Information
We may use the information collected to:
- Process and manage room or accommodation bookings
- Confirm reservations and payments
- Communicate booking details and updates
- Respond to enquiries and customer requests
- Provide customer support
- Process cancellations, refunds, or booking modifications
- Improve our website, services, and guest experience
- Maintain booking and transaction records
- Prevent fraudulent, unauthorized, or unlawful activities
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment gateways or service providers.
Karnataka Pravasi Soudha, Tirumala may not directly store complete debit card, credit card, banking, UPI, or other sensitive payment credentials. Payment information may be handled by the applicable payment service provider according to its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember user preferences
- Maintain website functionality
- Understand website traffic and usage
- Improve website performance
- Provide a better browsing experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties when required to provide our services, including:
- Payment gateway and payment processing providers
- Website hosting and technical service providers
- Booking or reservation service providers
- Service providers assisting with website operations
- Government authorities or law-enforcement agencies where legally required
Such information will be shared only where reasonably necessary for the relevant purpose or where required by applicable law.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete and maintain booking records
- Provide customer service
- Meet accounting and business requirements
- Resolve disputes
- Prevent fraud or misuse
- Comply with applicable legal and regulatory obligations
When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.
8. Third-Party Websites
Our website may contain links to third-party websites, payment services, or other external platforms.
Karnataka Pravasi Soudha, Tirumala is not responsible for the privacy practices, content, security, or policies of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
9. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing accommodation or services. If you believe that a child has provided personal information to us unnecessarily, please contact us so that appropriate action can be taken.
10. Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the contact details provided on our website.
We may need to verify your identity before processing certain requests.
11. Changes to This Privacy Policy
Karnataka Pravasi Soudha, Tirumala may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with the revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on:
Website: www.karnatakabhawantirumala.in
Karnataka Pravasi Soudha, Tirumala
Tirumala, Andhra Pradesh, India
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.