Effective Date: 26 August 2026
Website: www.karnatakabhawantirumala.in
At Karnataka Pravasi Soudha, Tirumala, we aim to provide a smooth and comfortable booking experience for all guests. This Return & Cancellation Policy explains the terms applicable to room bookings, cancellations, refunds, and related services made through our website or other authorized booking channels.
1. Booking Cancellation
Guests may request cancellation of their booking subject to the cancellation terms applicable to their reservation.
- Cancellation requests should be submitted through the booking channel used to make the reservation.
- Cancellation requests should include the booking/reference number and registered contact details.
- Cancellation is considered effective only after confirmation from Karnataka Pravasi Soudha, Tirumala.
- Cancellation policies may vary depending on the room type, booking package, promotional offer, or special rate selected at the time of booking.
2. Cancellation Charges
Unless otherwise specified at the time of booking:
- Cancellations made within the permitted cancellation period may be eligible for a refund, subject to applicable deductions.
- Cancellations made after the permitted cancellation period may attract cancellation charges.
- No-show bookings may be treated as cancelled without notice and may not be eligible for a refund.
- Special or promotional bookings may be non-refundable or subject to separate cancellation conditions.
The exact cancellation terms displayed during the booking process will apply to the relevant reservation.
3. Refund Policy
Where a refund is approved:
- The refundable amount will be calculated after deducting applicable cancellation charges, service charges, taxes, or other applicable fees.
- Refunds will normally be processed to the original payment method used for the booking.
- The time taken for the refund to appear in the customer’s bank account or card may depend on the payment gateway, bank, card issuer, or other financial institution.
- Karnataka Pravasi Soudha, Tirumala is not responsible for delays caused by banks, payment gateways, or third-party financial institutions.
4. Modification of Booking
Guests wishing to change their booking dates, room category, guest details, or other reservation information should contact us as soon as possible.
Booking modifications are subject to availability and may result in additional charges or revised rates. Changes to a reservation may also be treated as a cancellation and rebooking where applicable.
5. Early Check-Out
If a guest checks out before the originally reserved departure date, the unused portion of the booking may not automatically qualify for a refund.
Any refund or adjustment for an early check-out will be considered according to the applicable booking terms and cancellation policy.
6. Booking Cancellation by Karnataka Pravasi Soudha
In exceptional circumstances, Karnataka Pravasi Soudha, Tirumala may need to cancel or modify a confirmed booking due to operational issues, unforeseen circumstances, maintenance, safety requirements, or other reasons beyond reasonable control.
Where applicable, guests will be informed at the earliest possible opportunity and an appropriate alternative arrangement or refund may be offered.
7. Non-Refundable Bookings
Bookings specifically identified as non-refundable cannot normally be cancelled for a refund.
Any exception will be at the discretion of Karnataka Pravasi Soudha, Tirumala and may depend on the circumstances and applicable booking terms.
8. Payment Gateway and Processing Charges
Where applicable, payment gateway charges, transaction fees, convenience fees, or other non-refundable processing charges may not be included in the refundable amount.
9. How to Request a Cancellation or Refund
For cancellation or refund-related assistance, guests should contact Karnataka Pravasi Soudha, Tirumala using the contact details provided on the website.
Please provide:
- Booking/reference number
- Guest name
- Registered mobile number or email address
- Booking date
- Check-in and check-out dates
- Reason for cancellation, where applicable
10. Policy Changes
Karnataka Pravasi Soudha, Tirumala reserves the right to update or modify this Return & Cancellation Policy from time to time. Any changes will be published on this page and will become effective from the date of publication.
11. Contact Us
For questions regarding cancellations, refunds, or booking modifications, please contact us through the contact information provided on:
Website: www.karnatakabhawantirumala.in
By making a booking through our website, guests acknowledge that they have read and agreed to the applicable booking, cancellation, and refund terms.
Karnataka Pravasi Soudha, Tirumala
Tirumala, Andhra Pradesh, India